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Refund & Cancellation
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Refund and Cancellation Policy

At WorldSMSPlan, our primary goal is to ensure complete customer satisfaction. We understand that circumstances may arise where you may be dissatisfied with our services. In such cases, we are committed to addressing your concerns and processing refunds for genuine reasons that can be substantiated after a thorough investigation. We encourage all customers to carefully review the terms and conditions associated with each service or product prior to making a purchase, as these details outline important information regarding the services provided.

Cancellation Policy

To initiate a cancellation, please reach out to us using the "Contact Us" link on our website. We strive to accommodate our clients' requests; however, it is essential to understand that cancellations must be made within a specific timeframe. Requests received less than 15 business days before the end of the current service period will be considered cancellations for the upcoming service period, and any payments made will not be refunded for that period.

Refund Policy

At WorldSMSPlan, we prioritize your satisfaction with our services. If you find that you are not completely satisfied with your service, you may request a refund within 7 days of your purchase. Our team will make every effort to resolve any issues you may have.

  • Refund Process:

  • If you made your payment via credit card, the refund will be processed back to the original credit card used for the transaction. Please allow 7 to 10 working days for the refund to reflect in your account, depending on the processing times of the payment gateway.

  • For payments made via direct bank transfer, refunds will be processed back to the same bank account within 48 hours after the refund request has been approved.

  • QR codes for messages allow smartphones to read them instantly, saving users time when interacting with applications or services, all while remaining completely free under our offering.

To request a refund, please send an email to support@worldsmsplans.com with your order details and the reason for the refund request.

Important Note: Refunds will not be applicable for any services that have already been utilized or accessed. We reserve the right to review each refund request on a case-by-case basis.

Spam Policy

WorldSMSPlan maintains a strict no-tolerance policy regarding spam. If a customer is found to be sending spam messages, their account will be deactivated immediately. In such cases, we will not be liable for any refund of the remaining balance in that account. We emphasize that spamming is strictly prohibited and any violations will result in the immediate termination of services without refund.

By using our services, you agree to adhere to this policy and understand the terms outlined herein. We appreciate your cooperation and look forward to serving you with the highest standards of service.